Return/Exchange Policy
RETURNS & SIZE EXCHANGE
RETURNS:
- We take returns only in following cases:
- Item is Defective (Please attach relevant pictures in reply)
- Wrong Size Delivered (Other than the one that has been requested).
- Please make all valid return requests within 7 working days of receiving the product by dropping us an email on orders@prinkurtify.com.
- The item should be in its original, unworn, unused, unwashed, and undamaged condition.
- Valid returns will be issued in the form of store credits only.
- We do not have a return pickup facility hence the packet has to be sent back by the Customer to our address.
- Courier refund of maximum Rs.60/- would be given to the customer in case of exchange subject to the courier receipt.
- Minor damages like tassels being pulled off etc. might happen during transit are not covered under return/exchange policy.
- There might be a minor (10%-12%) colour difference between the actual product and the pictures shown due to screen resolution issues. Please do not ask for exchange on this ground.
- Products on Sale/Discounts or purchased using any sorts of Coupon Codes will not be eligible for Size Exchange & Returns.
- International Orders will not be eligible for Size Exchange & Returns.
SIZE EXCHANGE AND REFUND:
We hope you get correct fits & love our products always, and never need to come to this page.
But in an extremely rare case that you do, here is our Size Exchange policy:
- In case another size is required than the one ordered for the same product:
- Please send back the dress to us on the below mentioned address, we do not have reverse pickup facility.
- Do insert a slip inside the packet mentioning your contact details and the required size.
- A new dress will be delivered in 2-4 working days after we receive and the returned dress passes the quality check.
- The dress returned would be exchanged with the same dress of different size (subject to the availability in stock).
- Refund Will Be Transferred In bank Account within 4-5 Working Days.
For any other queries or issues you can Contact us.
Don't worry, we are pretty accommodating!
All valid returns would be assigned in form of Store Credit only.