Return/Exchange Policy

RETURNS: 
  1. We take returns only in following cases: 
  • Item is Defective (Please attach relevant pictures in reply)
  • Wrong Size Delivered (Other than the one that has been requested). 
  1. Please make all valid return requests within 7 working days of receiving the product by dropping us an email on orders@prinkurtify.com
  1. The item should be in its original, unworn, unused, unwashed, and undamaged condition. 
  1. Valid returns will be issued in the form of store credits only. 
  1. We do not have a return pickup facility hence the packet has to be sent back by the Customer to our address.
  2. Courier refund of maximum Rs.60/- would be given to the customer in case of exchange subject to the courier receipt.
  3.  Minor damages like tassels being pulled off etc. might happen during transit are not covered under return/exchange policy.
  4. There might be a minor (10%-12%) colour difference between the actual product and the pictures shown due to screen resolution issues. Please do not ask for exchange on this ground.
  5. Products on Sale/Discounts or purchased using any sorts of Coupon Codes will not be eligible for Size Exchange & Returns.
  6. International Orders will not be eligible for Size Exchange & Returns.

 

SIZE EXCHANGE AND REFUND:

We hope you get correct fits & love our products always, and never need to come to this page.


But in an extremely rare case that you do, here is our Size Exchange policy:

  1. In case another size is required than the one ordered for the same product:
  • Please send back the dress to us on the below mentioned address, we do not have reverse pickup facility.
  1. Do insert a slip inside the packet mentioning your contact details and the required size.
  1. A new dress will be delivered in 2-4 working days after we receive and the returned dress passes the quality check.
  1. The dress returned would be exchanged with the same dress of different size (subject to the availability in stock).
  2. Refund Will Be Transferred In bank Account within 4-5 Working Days. 

 For any other queries or issues you can Contact us.

 Don't worry, we are pretty accommodating!

All valid returns would be assigned in form of Store Credit only.